The Velsano sales deck

The twelve chapters

1. 1. Watch every account. Explain every score. Act before you churn. — The AI-first Customer Success platform — live in an afternoon, flat pricing, governed AI in the core.
2. 2. CS teams spend their week assembling context, not talking to customers. — Usage, tickets, QBR notes, and renewals live in five systems a CSM stitches together by hand.
3. 3. The most expensive churn is the kind nobody saw coming. — Net revenue retention is decided by accounts that went quiet weeks before anyone noticed.
4. 4. One product that runs every CS motion — with AI in the core. — Explainable health scoring, success plans, renewals, expansion, journeys, a portal, and reporting.
5. 5. Explainable churn prediction — the why, in plain factors. — Health trend, engagement decay, open risk work, renewal proximity — visible, configurable, no black box.
6. 6. A team of AI agents that bring you finished work, not another dashboard. — Churn triage, renewal prep, QBR prep, expansion — human-in-the-loop, agents propose and your team approves.
7. 7. AI you can put real customer data behind — because you control what it sees. — Per-workspace tool/object denylists across every AI surface, opt-in autonomy that fails closed, one metered gateway.
8. 8. Works with the tools you already use — no partner engagement. — Native connectors, a documented ingest API, warehouse SQL sync, and a built-in MCP server.
9. 9. Live in an afternoon, not a quarter. No implementation project. — A pre-configured trial and a guided importer for Gainsight, Totango, ChurnZero, Vitally, and Planhat.
10. 10. This is the real product — not a mockup. — Try the read-only live demo on a full seeded book, or bring your own export to the trial.
11. 11. Flat, published, never per-seat. — Starter $299, Growth $799, Enterprise custom — capacity by accounts, unlimited teammates.
12. 12. Coverage before headcount — start today. — Live in a day, flat pricing, AI in the core, security stated honestly. Open the live demo or start the trial.