How long does it take to switch from Gainsight to Velsano?

Most teams are live the same afternoon — Velsano is a self-serve import, not a multi-month implementation project.

What does it cost to migrate off Gainsight?

There is no required professional-services fee. You can import yourself, or we can do it with you over a call. Plans are a published flat $299 or $799 per month.

Does Velsano include AI churn prediction?

Yes — explainable churn prediction and AI-ranked daily priorities are built into the core product, not sold as a separate enterprise SKU.

Switch from Gainsight in an afternoon, not a quarter.

Bring your Gainsight export. See your accounts, health, and renewals live in Velsano the same day — no implementation project, no services fee, no six-month rollout.

Start your free 14-day trial · Book a concierge switch

A Gainsight migration shouldn't cost a quarter and six figures

	Gainsight migration	Velsano
Time to live	3–6 month implementation project	Same afternoon — self-serve import
Cost to switch	Five- to six-figure professional services	$0 required services fee — self-serve, or concierge if you want it
Who does the work	Their PS team + your admins, for months	You (or us, over a call) — in one sitting
Pricing model	Opaque, per-seat, annual negotiation	Flat $299/$799 per month, published
AI	A separate enterprise SKU	Churn prediction + priorities in the core

Exactly what comes over — no surprises

Data	How	Notes
Accounts / customers	Auto-mapped	Name, ARR, industry, renewal date, CSM owner
Contacts	Auto-mapped	Linked to their account by name
CSM ownership	Auto-mapped	Account team + primary CSM assignment
Contracts & renewals	CSV import	Rolls ARR + renewal date up to the account
Actions (your Gainsight CTAs), success plans, goals	CSV import	Bring the open work; we load it via templates
Health scores	Recomputed	We score on YOUR scorecard — and show the math

Why we recompute health instead of importing it: a health score is only as good as the scorecard behind it. Velsano recalculates health from your imported data using your scorecard, and every score shows the factors behind it — so you see exactly why an account is flagged, not a number you have to take on faith.

Four steps, one sitting

Export from Gainsight — Pull your Accounts, Contacts, and CSM/CTA reports to CSV — the standard Gainsight report exports are all you need. No API access required.
Start a free Velsano trial — Self-serve signup gives you a live workspace in seconds, pre-configured with health scoring, playbooks, and success-plan templates on day one.
Run the guided import — The "Switch from Gainsight" panel auto-detects your columns and previews which rows match existing accounts — the ID-match step that silently breaks most DIY migrations.
See your book of business — Health recomputes on load. Within minutes you're looking at your at-risk accounts, your next-90-day renewals, and an AI summary of any account — your data, working.

Frequently asked questions

How long does it take to switch from Gainsight to Velsano?: Most teams are live the same afternoon — Velsano is a self-serve import, not a multi-month implementation project.
What does it cost to migrate off Gainsight?: There is no required professional-services fee. You can import yourself, or we can do it with you over a call. Plans are a published flat $299 or $799 per month.
Does Velsano include AI churn prediction?: Yes — explainable churn prediction and AI-ranked daily priorities are built into the core product, not sold as a separate enterprise SKU.