Getting Started
First-day setup, the interface tour, importing data, and quick-start guides for every role.
Your first day in Velsano
Get oriented in ten minutes — the three surfaces, the Today home, and your first real Action.
Understanding the Account Profile view
A walkthrough of the Account Profile tabs — Overview, Contacts, Health, Timeline, Actions, Success Plan, and more.
Setting up your portfolio view
Scope the Accounts page to your book of business with saved views, filters, and column preferences.
Quick Add and keyboard shortcuts
Use Quick Add, the ⌘K command palette, and keyboard navigation to move faster.
Importing your customer data via CSV
The field-mapping guide for CSV imports — required columns, optional fields, handling duplicates, and validation errors.
Connecting your email (Gmail / Outlook)
OAuth setup, notification preferences, and what gets logged automatically to Timeline.
Global search & the command palette
Find any account, record, page, or setting instantly with ⌘K.