Connecting your email (Gmail / Outlook)
OAuth setup, notification preferences, and what gets logged automatically to Timeline.
Connecting your email
Connecting your mailbox lets Velsano log customer email to the account Timeline and send on your behalf from journeys and templates.
- Open My Settings → Connections (or, for a shared org mailbox, Admin Console → Integrations & Data → Email & Deliverability).
- Connect Gmail or Outlook via OAuth and grant the requested scopes. Velsano never sees your password — it uses OAuth tokens you can revoke at any time.
- In My Settings → Notifications, choose which emails and in-app alerts you receive so you only get what's useful.
Good to know
Email sent from a journey can use either a shared system sender or your connected mailbox, depending on how the step is configured. Connecting your mailbox is per-user — it doesn't change what your teammates have connected.
Related: *Email deliverability: sending domains, unsubscribe & bounces* · *Notifications*