Picklists: editing dropdown values
Manage the option lists behind dropdowns across the app, and retire values safely.
Picklists (dropdown values)
Admin Console → Data Model → Picklists manages the option lists behind dropdowns across the app — Action types and reasons, task statuses, customer stages and tiers, contact roles, contract types, success-plan statuses, timeline event types, and more.
Editing a list
Pick a list, add values, and reorder them. To remove a value, retire it rather than delete: *retired values stay on existing records but can't be selected for anything new* — so you never orphan historical data.
Tip
Changing a stage or status list here updates it everywhere that dropdown appears. (Opportunity/pipeline stages are managed separately under Deal Lifecycle.)
Related: *Custom fields for accounts and contacts* · *Account lifecycle stages*
More in Admin & Security
- Permission groups explained
- Users and the management hierarchy
- Custom objects and Account Profile tabs
- Audit log
- Importing data
- API keys, the Developer API & MCP
- Connectors & the Data Hub
- Data Visibility: who sees which accounts
- Layouts & Forms: personalizing the workspace
- Catalogs: Features, Milestones, Products & Event Types
- Trash: restoring deleted records
- Company profile & currency